How long does shipping take?

Most orders arrive within 7–15 business days, depending on your country. You will see the shipping options and cost at checkout, and you will get a tracking number by email as soon as your order ships.

How can I track my order?

Once your order ships we send you an email with a tracking link. You can also find it in your account under Orders.

Can I return or exchange an item?

Yes. Check our Refund policy for the full details, or use the Return & Cancel button to contact us and we will guide you through it.

How do I choose the right size?

Measure your pet's neck and chest and compare with the sizes listed on the product page. If your pet is between two sizes, pick the larger one. Not sure? Send us a message and we will help.

Which payment methods do you accept?

You can see all available payment methods at checkout. Payments are processed securely and your card details are never stored on our site.

Can I change or cancel my order?

Contact us as soon as possible. If your order has not shipped yet, we will do our best to update or cancel it for you.

Are your products safe for my pet?

We choose products with pets' comfort and safety in mind. Always supervise your pet with new toys and remove any item that gets damaged.

How can I contact you?

Reach us through our contact page. We usually reply within 1-2 business days.

Deals

FLASH DEAL Deal of the day20% off today only

Ruffbay

Squirrel Hide & Seek Plush Puzzle

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A plush tree trunk with 6 squeaky squirrels to find and pull out.

COMING UP NEXT

Tomorrow's deals, today

Each product gets its discount only on its day. Save the date!

Tomorrow -20% 3-Way Collapsible Cat Tunnel $44.72 ~~$55.90~~
Fri, Oct 2 -20% Round Pet Water Fountain 2.5 L $40.72 ~~$50.90~~
Sat, Oct 3 -20% Stainless Steel Litter Box $89.52 ~~$111.90~~
Sun, Oct 4 -20% Mushroom Cat Bed & Scratcher $70.32 ~~$87.90~~
Mon, Oct 5 -20% Gingerbread Plush Catnip Toys (5 Pack) $77.52 ~~$96.90~~
Tue, Oct 6 -20% Large Automatic Cat Water Fountain $46.32 ~~$57.90~~

LIMITED OFFER · COMPLETE WALK KITFrom $79.90Everything for the perfect walk in one kit. Save up to 25%.Get the kit

Ruffbay

Complete Walk Kit

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Limited-time offer

Everything your dog needs for a cleaner, more comfortable walk. The Complete Walk Kit brings four everyday essentials together in one ready-to-go set. Choose the bottle color, harness size, and...